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Contact - iD PLANILHAS

Contact Us

We are here to help. Find quick answers or talk directly to us.

Frequently Asked Questions

Find answers to the most common questions about our products and services.

Yes, it is possible to request a refund within 7 days after purchase. We consider each purchase as support for the site, as our spreadsheets have a symbolic value of $15,99 to cover maintenance costs.

Requests via email: contato@idplanilhas.com

We accept several payment methods for your convenience:

PIX
Credit Card
Bank Slip

PIX: Instant payment via QR Code or key

Credit Card: Pay in up to 12 installments on credit card

Bank Slip: Due in 3 business days

Yes, you can use the spreadsheet on any device with Microsoft Excel (version 2010 or higher).

Recommendation: Regularly back up your files and avoid sharing with third parties.

Fully editable! Adapt the spreadsheets to your needs.

We only ask that you do not redistribute or commercialize our products. The license is for personal or business use of the buyer.

Business Hours

Monday to Friday: 9am to 6pm

Saturdays: 9am to 12pm (email only)

️ Contact Us

Do you have a specific question? Contact our team directly.

Tip: Check our FAQs before sending your message. Your answer might be there!

Contact Channels

To speed up your service: Include order number (if any), describe in detail and use the email registered at purchase.

We are committed to providing the best support for you to make the most of our spreadsheets!

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